Service

Service Offerings

Call Gwen at 859.255.9665 or 800.928.8111 (x125) to request service during normal business hours. Normal business hours are Monday – Friday from 7:30 AM – 4:15 PM. Your request for service is very important to us, and every call will be responded to as quickly as possible.

24 Hour Emergency Service: If you have an after hour service EMERGENCY please call 859.255.9665 or 800.928.8111 and select option 5 (or ext. 350). You will be transferred to the on-call technician’s cell phone immediately.


Meet Our Service Team! (Click name to email)

Jeff Fristoe – Service Manager – 859.983.6544

Ted Reynolds – Sales Rep – 859.983.6517

Jeremy Ray – Sales Rep – 859.983.6572

Jeff Hamilton – Sales Rep – 859.983.0291

Rosanne Price – Billing – 859.255.9665 x110

Gwen Winters – Dispatcher – 859.255.9665 x125